In 2019, WordPress now powers over 34% of the world’s websites and of all other web builders Joomla is 2nd at only 3%. It’s ever-increasing popularity is a result of it’s flexibility and ease of use. However the fact it has a dominant market share means it is consistently targeted by hackers.

Once they find a common vulnerability they can use computers to scan (over 700 million) other WordPress websites that also aren’t up to date and take them over too.

According to a recent report by wpscan.org of the almost 4,000 current WordPress security vulnerabilites:

  • 52% are WordPress plugins
  • 37% are the WordPress CMS Core itself
  • 11% are WordPress themes

% Market Share of Major
Content Management Systems

  • WordPress
  • Joomla

Pricing Table Goes Here

WordPress CMS Core Updates

WordPress Theme Updates*

3rd Party Plugins*

Off-Site Backups (Daily, Hourly)

24/7 Uptime Monitoring

Security Scanning (Weekly, Daily)

Speed Optimisation Scanning

Video Tutorials

Monthly Care Plan Report

Priority Support (< 48 hours)

Database Optimisation

Website Changes

Monthly Coaching Call (No, Yes 1 hr)

 

Building your website on the WordPress platform has many advantages. It allows for additional features on your website such as eCommerce and social media integrations. It is also great for clients who want to be able to edit parts of their website themselves. However, WordPress is regularly being updated and so cannot be ignored, at risk of your website being hacked.

In the way you would service your car regularly, the same goes for websites. Regular maintenance and updates helps to make sure that your website is running smoothly and is less vulnerable to attack from hackers who are looking for ways to gain access to your site.

WordPress sites use ‘plugins,’ which are small extra programs installed to add extra features to the website. Developers of these plugins will regularly release updates to ensure that the site works correctly. It is vital that the plugins are tested and installed on your site to keep it functioning correctly.

Our maintenance packages give you both security and peace of mind, knowing that your site is being kept safe and well looked after. We keep regular backups of your website incase the worst should happen. We make sure that your website performs optimally when your customers are viewing the site. To put it simply, we keep your site running smoothly so you don’t have to.

Absolutely. We are all about relationships with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. You can request a cancellation at any time via email to our support team support – all we require is 30 days notice.

The whole purpose of our care plans is preventative care, so we hope to prevent anything from happening. However, in the case your website has a serious problem, we will be there right by your side. We liaise directly with your website hosting to help resolve any issues that arise. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

Glad you asked! Content update requests and small design improvements are the most common requests, so any job that can fit into half an hour is included in the dedicated support time. However, requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Although these plans are for sites we build or re-design, we welcome clients who are looking for a long term relationship.

For websites that we didn’t build, we charge a fixed onboarding fee. During this process we evaluate the site and deal with any problems that we find. This process includes a site audit, optimisation, compliance check for Data Privacy (GDPR) and we also ensure that your analytics tracking is configured correctly. For more information, please see our xxxxx

Keeping your website up to date, backed up and secure takes a lot of time. It takes your focus away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep ahead of all the trends and developments.

At Perspective Design we understand the importance of maintaining your WordPress website. We have experience in installing and managing WordPress websites for a range of clients and have the expertise to keep your site working correctly. When we take on a new website project, we audit the site for security issues, ensure that the site is up to date, install additional security and backup procedures and monitor your site to keep it working optimally.

For most small business clients, we would typically recommend our Premium package. This includes everything you need to keep your site functioning at its best. For larger companies or individuals who have a more demanding website, we recommend our Elite package. This includes additional enhancements, such as a content delivery network to speed up your website even further, extra support and regular advice through our strategy sessions.

Like a lawyer’s retainer, the monthly time is there for you every month. This ensures you a place in our queue and our resources, however, it does not rollover for any of our plans. You can take comfort in the fact that what you request within that 60/240 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan. However, with your approval if your jobs exceed your included time, we are happy to work with you and bill you for the additional hours at our current support rate of £40/hr. If you regularly use more hours than those included in your plan, we would recommend that you buy a monthly block of time to avoid those unexpected bills at the end of the month. These are available is 5, 10 and 20 hour bundles.

Email is our best form of communication, especially for the smaller tasks. However, when it comes to looking at your business growth, we know that sharing ideas works best on the phone or on a video call. These 1 hour consulting calls are reserved for our Premium and Elite clients. Consulting calls enable us to offer advice on changes that will allow for website growth and improvements, resulting in more sales.

Essentials

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  • WordPress CMS Core Updates
    Updating the Core WordPress Content Management System as new update versions are released for security or performance reasons.